Our Volunteer Services Team
Whether you're a high school student or a retired senior, there’s a unique volunteer opportunity for you. To find out more, call the numbers below:
Mercy General Hospital Guild ~ (916) 731- 7189
Men and women ages 18 and older may join the Guild. Opportunities to volunteer include the Fundraising, Gift Shop, Information/Surgery Desk, Personnel Services, Creations - creating unique items to sell (with proceeds benefiting the hospital) and various other opportunities. The Guild is an auxiliary group that has been supporting the hospital for over 50 years and is member ran with a board that runs the fundraisers, office and makes decisions on funding projects for the hospital.
Adult Volunteers ~ (916) 453-4559
Adults can volunteer in a variety of areas; including Information desks, office/clerical support, Admitting, Emergency Room, Outpatient Surgery, Nursing Units, Patient Registration, etc.
Junior Volunteers ~ (916) 453-4559
Younger volunteers between ages 14 to 17 are allowed to work in a variety of places. The individual’s age, maturity and ability to interact with others is a factor in deciding placement. Junior Volunteers work in nursing units, Outpatient Surgery area, information desks and administrative offices.
Volunteer Applications
For your convenience, you may now download the Adult Volunteer and Junior Volunteer Application.
Volunteer Process at Mercy General Hospital
Application ~ Need to complete and submit the correct application to the volunteer department. Applications are specific to age, if you are over 18 please complete the Adult Application, if you are 17 and under then complete the Junior Application. Applications are available at the information desk, outside the volunteer office, may be requested by email or phone and also available at mercygeneral.org on the volunteer page.
Interview or Letter ~ Once your application is received in the volunteer office it is reviewed and a decision is made as to whether to contact you for an interview or send you a letter letting you know why we are unable to accept your application at this time. At the time of the interview we like to discuss your interests, skills, abilities, and availability. We will attempt to place you in an area that is comfortable and interesting to you and also meet the needs of the hospital. We will invite you to attend an orientation if you have been accepted into the program. If you are 18+ you will be asked to complete a background check prior to you attending the orientation.
Orientation ~ Orientation provides information about the hospital and the volunteer role. Privacy laws, safety codes, volunteer benefits, volunteer resources, dress code and service agreement are all discussed. Orientation is conducted once a month on the second Tuesday of each month from 3 to 6 p.m. At the orientation session you will also be given a TB (Tuberculin) Test and have a blood draw to test for immunity to Rubeola, Mumps and Chicken Pox at the Mercy General Employee Health.
Health Clearance ~ Two days after orientation you will need to return to Employee Health to have your TB test read by a staff member. At that time the staff person will let you know what else you need to complete in order to receive your health clearance. We do require two TB tests and testing for immunity for Rubella, Rubeola, Mumps and Chicken Pox. All of the lab work and TB test are free through the hospital's employee health center. If you need immunizations, you will need to cover the costs yourself.
Get Started Meeting ~ After you have received your health clearance, you will need to contact the volunteer office to schedule your "get started" meeting. At this meeting we will finalize your service location and schedule, give you a clearance form to get your picture ID Badge from Human Resources, explain signing in and out on our computer, give you a tour of the hospital and show you the area where you will be assigned, answer questions you may have and schedule your first day to start volunteering.
Name Badge ~ After your "get started" meeting with the volunteer department, you will need to take your clearance form to Human Resources and have your picture taken for your ID Badge. This takes about 10 minutes and you will receive your badge immediately.
Assignments ~ Every attempt is made to match the needs and interests of both the volunteer and the hospital. Volunteers are expected to volunteer a minimum of three hours each week for at least six months on a regular schedule. Your service area will be counting on you, call if sick and unable to come in.
Training ~ Training for individual positions is provided within the department where the volunteer is assigned and given by a staff member or experienced volunteer.
